Businesses looking to stay competitive require more than just efficient processes—they need technology integrations that empower teams to work smarter and faster. OnBase from Hyland is not just a robust enterprise content management platform; it offers an array of features to manage documents, automate processes, and improve collaboration. One of its most compelling features is its ability to integrate with various other platforms, which enables users to leverage the power of OnBase within their existing systems.
What is Platform Integration?
Platform integration bridges the gap between disparate systems, allowing the systems to communicate and share data across the technology ecosystem. Whether it’s integrating with popular ERP systems like SAP and Oracle, or CRM solutions like Salesforce, OnBase ensures that critical information flows seamlessly between different applications. This means users can access documents and data stored in OnBase directly from their primary business applications, which eliminates the need for manual data entry and minimizes the risk of errors.
OnBase’s integration capabilities extend beyond traditional enterprise software. It can connect with industry-specific solutions such as healthcare EMR systems, insurance claims processing platforms, and government record management systems. By integrating OnBase with these specialized applications, organizations can create a unified ecosystem where information is readily available whenever and wherever it’s needed, accelerating decision-making and enhancing customer service.
How Can We Integrate Our Systems with OnBase?
Integrating OnBase with other platforms is a straightforward process because OnBase has a flexible architecture and extensive suite of integration tools. Additionally, the 3SG Plus team includes OnBase-certified applications developers and engineers, who are familiar with the integration process. Depending on the specific requirements of your organization, integration can be achieved through the following methods:
Out-of-the-Box Connectors: OnBase offers pre-built connectors for popular business applications, enabling quick and easy integration without the need for extensive custom development. These connectors are designed to seamlessly synchronize data between OnBase and the target system to ensure a smooth and hassle-free integration experience.
Custom Integration: For organizations with unique integration needs or proprietary systems, OnBase provides robust APIs (Application Programming Interfaces) that allow developers to build custom integrations tailored to their requirements. Whether it’s extracting data from documents, triggering workflows based on external events, or synchronizing metadata between systems, OnBase APIs empower organizations to unlock the full potential of their integrations.
OnBase by Hyland can integrate with over 500 software applications. For a list of the most common integrations, please view our Integrations Brochure.
Why Should We Integrate Our Systems with OnBase?
Integrating OnBase with other platforms can have a significant impact on organizational efficiency, agility, and competitiveness. Some of the key benefits include the following:
Streamlined Workflows: Integrating OnBase with core business systems automates manual tasks, reduces data entry errors, and accelerates business processes. Employees can access relevant information directly within their familiar applications, which eliminates the need to switch between multiple systems and improves overall productivity.
Enhanced Decision-Making: By centralizing information from disparate systems in OnBase, organizations gain a comprehensive view of their data. Centralized access to information enables informed decision-making and strategic planning. Real-time access to critical information empowers employees at all levels to make timely and data-driven decisions, which promotes business success and growth.
Improved Compliance and Security: With OnBase serving as a centralized repository for documents and data, organizations can enforce consistent compliance policies and security measures across all integrated systems. This ensures that sensitive information is protected, regulatory requirements are met, and audit trails are maintained. This approach mitigates the risk of non-compliance and data breaches.
Better Customer Experience: Integrated systems enable organizations to deliver a seamless and personalized experience to their customers. Whether it’s expediting order processing, resolving support tickets more efficiently, or providing timely updates on service requests, OnBase integrations enable organizations to exceed customer expectations and build lasting relationships.
In conclusion, platform integrations with OnBase from Hyland offer a myriad of benefits for organizations looking to optimize their workflows, improve collaboration, and drive digital transformation. By seamlessly integrating OnBase with existing systems and applications, businesses can unlock new opportunities for innovation, efficiency, and growth.