Projects like constructing new buildings and renovating infrastructure hinge on timely permits acquisition and swift inspections. However, bureaucratic red tape and inefficient processes often lead to delays, which cost time and money for all stakeholders involved. Accela’s Civic Access platform shrinks turnaround times and streamline workflows for urban development projects.

Streamlined Permitting Process

Traditionally, acquiring permits for construction or renovation projects has been a tedious and time-consuming process that involved extensive paperwork and numerous trips to government offices. Accela’s Civic Access platform digitizes and centralizes this process, allowing applicants to submit permit applications online from anywhere, at any time. The platform eliminates the need for physical paperwork and reduces the administrative burden on both applicants and government agencies.

Furthermore, Accela employs advanced automation to expedite review and approval processes. The platform can analyze permit applications, flag potential issues, and route them to the appropriate reviewers automatically. These built-in automations accelerate the turnaround time for permits and ensures greater accuracy and consistency during the review process.

Real-Time Insights and Collaboration

One of the key features of Accela is the platform’s ability to provide real-time insights and foster collaboration among stakeholders. Government agencies can track the status of permit applications in real-time, so staff can identify bottlenecks and allocate resources more efficiently. Applicants can monitor the progress of their applications and receive instant notifications regarding any updates or requests for additional information.

Accela also facilitates seamless collaboration among government agencies, contractors, inspectors, and other relevant parties involved in the permitting and inspection process. Built-in communication tools allow for secure messaging and file sharing, so stakeholders can exchange information and resolve issues promptly. This level of transparency and collaboration expedites the overall process and improves accountability and customer satisfaction.

Efficient Inspection Times

The Accela platform improves inspection processes by leveraging cutting-edge technology. Inspectors can access digital inspection schedules and route optimization tools through the platform, so staff can plan their routes more efficiently and minimize travel time between inspection sites.

Inspectors can also conduct on-site inspections using mobile devices, eliminating the need for paper-based forms and manual data entry. Inspection results can be recorded digitally in real-time; and inspectors can add photos, notes, and other relevant documentation while onsite. The mobile capabilities expedites inspections and improves the accuracy and completeness of inspection reports.


Accela’s Civic Access platform expedites processes for urban development projects, offering a streamlined and efficient solution for permitting and inspections. By digitizing and automating cumbersome workflows, Accela significantly reduces turnaround times, enhances collaboration, and improves overall project efficiency.

Would you like to know more? We’d love to speak with you. Fill out the form on our Accela page, and a member of our team will contact you.

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