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The Architecture of Adaptability: Why Workflow-First ECM is the Key to Government Resilience
Public sector leadership has long viewed enterprise content management (ECM) through the lens of a digital filing cabinet. For decades, the primary goal was to
The Critical Need for Defensible Corrections Workflows
Modern Departments of Corrections (DOCs) operate under a microscope, where every decision made by staff can be subject to intense legal and public scrutiny. When
Data You Already Have: Turning Accela Activity into Actionable Performance Metrics
If your agency utilizes Accela, then performance metrics are already being generated inside your organization every single day—often without leadership ever seeing them. Every permit
From Intake to Release: How ECM Supports the Full Offender Lifecycle
Correctional institutions manage some of the most complex, high-risk records in the public sector. From the moment an individual enters custody through release and post-supervision,
Reimagining Inspections and Field Workflows with Accela
Modern inspection programs depend on speed, accuracy, and visibility to protect public safety and maintain regulatory compliance. For many agencies, the transition from legacy systems
Beyond Document Management: How OnBase Becomes an Operational System of Record
Businesses are often buried under a mountain of disconnected data, yet many organizations still view their enterprise content management (ECM) strategy through a narrow lens