Professional and Managed IT Services from 3SG Plus
Partner with 3SG Plus for professional and managed services that empower your organization with cutting-edge technology and expert support.
Professional and Managed Services for Enterprise Content Management
- Consultation
- Discovery
- Solution Review and Analysis
- Scope Development
- Planning and Governance
- Workflow Development
- Licensing and Renewals
- Project Management
- Implementation
- Platform Customization
- Third-Party Application Integration
- Cloud Migration
- Content and Data Migration
- User Adoption Training
- Software Upgrades and Patches
- System Administration
- Help Desk Support
- Disaster Recovery
- System Performance Testing
- Document and Resource Creation
With a focus on seamless integration, strategic planning, and ongoing support, our our ECM professional and managed services help organizations maximize efficiency, reduce system downtime, and ensure compliance. Our tailored solutions align with your evolving business needs. Learn more about how our expertise can optimize your OnBase and Accela environments.
AI & ML-Powered Content Management
Leverage Artificial Intelligence (AI) and Machine Learning (ML) to revolutionize document and content management. 3SG Plus integrates Intelligent Document Processing (IDP) and Robotic Process Management (RPM) to enhance efficiency.
AI & ML Content Capabilities
Unlock new efficiencies with AI-driven document and data management.
- Automated Data Extraction: Capture and categorize structured/unstructured data.
- Natural Language Processing (NLP): Query and analyze enterprise data with AI-powered insights.
- Workflow Automation: Leverage AI agents to reduce manual tasks and optimize operations.
IT Managed Services from 3SG Plus
Business Process Assessments (BPAs)
Inefficiencies in IT operations can slow productivity and increase costs. Our Business Process Assessments (BPAs) help organizations evaluate their IT workflows, identify inefficiencies, and implement strategic improvements. Through detailed assessments and expert recommendations, we help organizations unlock new efficiencies in their IT processes. Key BPA benefits include:
- Bottleneck Identification and Elimination – Improve IT workflow efficiency and reduce downtime.
- Resource Allocation Optimization – Ensure IT investments align with business objectives.
- Process Automation Enhancements – Streamline operations with data-driven decision-making.
- Proactive IT Planning – Prepare IT systems to accommodate business expansion and change.
Governance, Risk, and Compliance (GRC) Services
Managing IT compliance and security risks requires continuous oversight. 3SG Plus provides GRC services that help organizations maintain regulatory compliance, mitigate cybersecurity risks, and establish strong IT governance frameworks. With proactive monitoring and strategic risk management, we help organizations avoid costly penalties and maintain a secure IT environment. Our GRC services include:
- Regulatory Compliance Management – Ensure adherence to SOC 2, NIST, PCI DSS, and other standards.
- Risk Mitigation and Security Frameworks – Implement policies that reduce exposure to cyber threats.
- Audit Readiness and Policy Development – Simplify compliance processes and prepare for regulatory audits.
- Comprehensive GRC Audit Solutions and Staffing – Utilize our turn-key audit management and strategic staffing services to address all or some of your GRC needs.
IT Infrastructure & Network Services
A well-managed IT infrastructure is the backbone of operational efficiency. 3SG Plus offers infrastructure management, so your network, applications, and security frameworks operate at peak performance. Our services include:
- IT Infrastructure Design and Management – Robust IT environment deployments and maintenance for seamless business operations.
- Network Architecture – Scalable, redundant, and secure network configurations tailored to your needs.
- Cloud & Virtualization Support – Optimized VMware environments for Windows and Linux servers.
- Data Protection & Disaster Recovery – CommVault backup solutions and business continuity planning.
- Server & Endpoint Security – OS hardening and policy enforcement to safeguard critical data.
Cybersecurity and Risk Management
Cyber threats are evolving—your security strategy should too. As a TrueFort reseller, 3SG Plus provides proactive cybersecurity managed services, ensuring real-time threat detection, risk mitigation, and network protection. Cybersecurity services include
- Zero-Trust Security and Microsegmentation – Prevent unauthorized access and lateral threats.
- Threat Monitoring and Incident Response – Detect and neutralize risks before they escalate.
- Regulatory Compliance Management – Ensure adherence to SOC 2, NIST, PCI DSS, and more.
IT Projects on Demand (PODs)
Managing IT projects while handling day-to-day operations can strain internal teams. 3SG Plus provides on-demand IT project support, helping organizations deploy new solutions, upgrade systems, and complete mission-critical IT initiatives—without overburdening staff. Benefits of PODs include:
- Scalable Support – Access expert IT resources when needed.
- Faster Project Completion – Minimize downtime and delays.
- Custom IT Strategies – Tailored strategies to meet business goals.
Frequently Asked Questions (FAQs)
What are managed IT services?
Managed IT services involve outsourcing IT management and support to a third-party provider. This includes cloud infrastructure management services, cybersecurity, IT support and infrastructure management services to keep your systems secure, efficient, and up to date.
What industries benefit from managed IT services?
Our enterprise managed IT services support businesses across various industries including government agencies, healthcare, finance, and other enterprises.
How do managed IT services improve security?
We implement proactive security measures such as network monitoring, threat detection, cloud infrastructure security and compliance management to safeguard your business from cyber threats and downtime.
What is included with IT professional and managed services?
Our IT project management services are specific to each customer’s unique business needs. In general, IT professional and managed services cover planning, implementation, risk assessment, and integration of new technologies to ensure smooth transitions and minimal disruption to your operations. We specialize in ongoing support and maintenance for Accela and OnBase systems.
Do you offer managed IT services for government organizations?
Yes. We specialize in managed IT services for government entities. We help ensure compliance with regulatory requirements, secure infrastructure management, and customize IT solutions to meet government standards.
Learn More about Professional and Managed Services from 3SG Plus
Enhance your organization with enterprise managed IT services. From cloud infrastructure management services to IT and network solutions, 3SG Plus ensures seamless operations for enterprises and government organizations. Get started today by filling out our form below.