Read Our Digital Transformation Blogs
The Human Side of Digital Transformation: Training, Change, and Adoption
Digital transformation is often described through the lens of technology—new platforms, advanced automation, improved security, and the promise of streamlined operations. But the most powerful
The Evolution of Licensing: How Accela Adapts to Emerging Industries
Licensing has entered a new era as emerging industries reshape local economies and challenge governments to respond with greater speed, flexibility, and transparency. From cannabis
Security Risks of Paper in Corrections: Why Digital Records Management is Essential
Correctional facilities operate under constant pressure to maintain safety, ensure compliance, protect sensitive information, and keep daily operations moving without interruption. Yet many agencies still
Why SMBs Fail Compliance Audits — And How to Avoid It
Small and mid-sized businesses (SMBs) often believe that audit failures are a problem only for large enterprises, but that’s far from the truth. When an
Citizen Request Management: How ECM and Accela Modernize Service Delivery
When a citizen submits a request—whether for a building permit, license renewal, or records inquiry—the speed and accuracy of your agency’s response can define the
Audit Ready in Minutes: The Case for Digital Records Management
Across industries, agencies and organizations are recognizing that paper-based filing systems can no longer support modern expectations for transparency, responsiveness, and regulatory accountability. Citizens and