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Accela Civic Platform Services

The industry-leading solution for state and local governance, configured by 3SGPlus

A Single Solution for Your Complex Agency Environment

  • Reduce the time and effort involved in permitting and regulatory reviews while also reducing the need for overtime or seasonal staffing
  • Enhances the user experience by reducing delays and minimizing the possibility of errors
  • Maintains an up-to-date, unified, and easily accessible repository of information across agencies
  • Ensures accurate, reliable information is available to agency staff, citizens and industry participants 24/7/365
  • Heat maps and other big data visualizations give you a heads up before isolated incidents become problematic trends
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What does Accela do?

The Accela Civic Platform provides key functionality for government, citizens and communities.
Building Permits
  • Track plan reviews and issue permits faster and more reliably
  • Schedule, monitor and report on inspections and view inspection history
  • Builders have convenient and secure access to submission portals and status updates via the online portal
Zoning
  • Ensure zoning compliance
  • Intake variance, land entitlement and rezoning requests from application to adoption
Planning & Development
  • Eliminates the cumbersome copy + annotation process required for manual paper plans and reviews
  • Review multiple plans concurrently and route plans through multiple review agencies with ease
  • Reduces errors and improves processing time tenfold compared to manual or half-and-half solutions.
Code Enforcement

Initiate cases, issue violations, and monitor compliance with applicable codes to maintain a safe and vibrant community.

Fire Prevention
Stay on top of annual fire prevention and suppression inspections to reduce the threat of fire in your community. Accela handles all aspects of inspections, reporting, violation management and compliance with complete history by location.
Environmental Health
  • Track plan reviews and issue permits faster and more reliably
  • Schedule, monitor and report on inspections and view inspection history
  • Builders have convenient and secure access to submission portals and status updates via the online portal
Business Licensing
  • Ensure zoning compliance
  • Intake variance, land entitlement and rezoning requests from application to adoption
Occupational Licensing
  • Eliminates the cumbersome copy + annotation process required for manual paper plans and reviews
  • Review multiple plans concurrently and route plans through multiple review agencies with ease
  • Reduces errors and improves processing time tenfold compared to manual or half-and-half solutions.
Service Request Management
  • Allow citizens to submit nuisance and other complaints and request services online, where they can track the progress from submission to resolution.
  • Accela can visualize the data to identify hotspots and map trends to help predict future issues and better dispatch inspectors and service teams.
Cannabis & Alcohol control
Regulate licenses and ensure compliance with new and existing regulations for commercial distribution of cannabis and alcoholic products in your location.

Accela Implementation, Configuration and Enhancement Services from 3SGPlus

3SGPlus is a preferred Accela Value-Added Reseller with 11+ years of hands-on regulatory and user experience at your disposal.

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Enhancements, fixes and new installs

Accela is the ideal choice for state and local governance, but configuration is key. You may need additional enhancements after your installation, and not all partners have the experience and role depth that 3SGPlus brings to the table. 

Count on 3SGPlus for full customization and onboarding support, from assessments to setup to kickoff and beyond, ensuring successful adoption and seamless alignment with your operations. Join the global community of over 275 million Accela users - with 3SGPlus.

Experience instant access to crucial data with data visualizations and real-time info from the field. Boost efficiency and transparency with Accela — your all-in-one regulatory management platform, in use at 80% of the top 100 digital cities. If you don't have it yet, or if you have it but aren't making the most of it, we have you covered either way.

Our customers share what they like best.

You have lots of options for platforms and partners. Here are reasons why our customers choose Accela, from 3SGPlus.

  • Instant Visibility

    Accela's powerful global search is sometimes all that's needed to answer a question or solve a mystery regarding a location or document. Find all the records and relationships for an address, person, permit or other object in seconds.

  • Intense Customizability

    3SGplus has the user, regulatory and integration experience to leverage the Accela platform's deep customization options without monopolizing in-house staff or risking something not being set up properly. 3SGPlus can further extend your implementation with custom objects and fields as well as API connectivity between apps and agencies.

  • Product Depth and Scope

    Unlike other governance SaaS platforms that compromise critical features to compete on price or require excessive data entry, Accela excels in high demand settings. Accela also introduces new user features on a regular cadence that enhance usability and citizen access.

  • Active Community

    The Accela platform is utilized by 275+ million citizens. Its adaptable framework suits national, regional, or local governments, offering tailored solutions for both current and evolving needs.

  • Consistent Web Experience

    Citizens want government interactions to be as seamless as using Facebook and Amazon. Accela completely revitalizes your citizen portals, enabling hands-free services and replacing labor-intensive updates with workflows and automation. 

  • Total Peace of Mind

    3SGPlus designs your solution from the ground up around your specific needs - not a template or playbook, but you and your people.  Enjoy the peace of mind that comes from your agency having the tools they need, and your community having access and higher engagement on a powerful and visually appealing platform.

3SGPlus and Accela Overview:

From Legacy Systems to Ultimate Citizen Experiences

Click 'Download Now' for a detailed PDF explaining specific benefits of Accela implementations and the objective improvements it can bring to your everyday work. Feel free to review and share the document - no form completion is required.

But if you'd like to contact us now, that's great! The 'contact us' button at right will take you to our contact form.

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3SGPlus is a Certified Accela Reseller and Partner

Extending the platform is our specialty.

Our team isn't just certified to sell and install the platform; we have dedicated resources for customizing and fine tuning the platform for each agency we work with. Our team also has significant background and hands-on experience as users of Accela prior to joining the 3SGPlus.

  • Best practices for settings, preferences and integrations
  • Assured adoption with significant focus on onboarding
  • Personalized service and ongoing communication after the sale
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Downloads

Find out more from the latest case studies, infodocs and presentations relevant to Accela Civic Platform here.

Want to talk about Accela with an Accela expert?