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Supporting DOC Staff Safety with Faster, More Reliable Access to Critical Records
Departments of Corrections (DOCs) operate in high-stakes environments where split-second decisions can have significant consequences for the safety of both personnel and residents. The primary

Scaling Civic Services without Scaling Staff: A Configuration-First Accela Strategy
Public agencies navigate complex landscapes where the demand for rapid service delivery frequently outpaces available internal resources. To bridge this gap, many government organizations are

3SG Plus Honored with Hyland’s 2025 Rising Star Partner of the Year Award
The 3SG Plus team is proud to announce that we have been named the 2025 Rising Star Partner of the Year by Hyland – one

The Architecture of Adaptability: Why Workflow-First ECM is the Key to Government Resilience
Public sector leadership has long viewed enterprise content management (ECM) through the lens of a digital filing cabinet. For decades, the primary goal was to

The Critical Need for Defensible Corrections Workflows
Modern Departments of Corrections (DOCs) operate under a microscope, where every decision made by staff can be subject to intense legal and public scrutiny. When

Data You Already Have: Turning Accela Activity into Actionable Performance Metrics
If your agency utilizes Accela, then performance metrics are already being generated inside your organization every single day—often without leadership ever seeing them. Every permit