Today, organizations are expected to streamline processes, enhance collaboration, and ensure regulatory compliance—in addition to achieving business objectives. Enterprise Content Management (ECM) solutions play a pivotal role in meeting operational and customer objectives. At 3SG Plus, we specialize in delivering enterprise content management solutions designed to help businesses maximize operational efficiency and drive growth.
What is Enterprise Content Management?
Enterprise content management (ECM) refers to the strategies and technologies used to capture, manage, store, and deliver content and documents related to organizational processes. ECM solutions streamline workflows, improve collaboration, and ensure compliance with regulatory requirements. By managing critical content effectively, businesses can reduce operational costs, enhance productivity, and make more informed decisions.
OnBase by Hyland
OnBase by Hyland is a leading enterprise content and business process management solution. It centralizes document handling, refines workflows, and enhances organizational efficiency. OnBase is known for its ability to integrate seamlessly with existing business applications, providing a unified platform for managing documents, data, and processes.
Key Features of OnBase
- Centralized Document Repository: Users can organize files in a single, secure location, ensuring data integrity and enabling real-time collaboration.
- Complete Information Access: Users receive immediate access to information, fostering informed decision-making and streamlined workflows.
- Workflow Automation: Staff can routine tasks to enhance productivity and reduce manual errors.
- Compliance and Security: OnBase ensures adherence to regulatory requirements with robust security features.
Accela Civic Platform
The Accela Civic Platform is a cloud-based solution designed for government agencies to streamline permitting, licensing, inspections, and regulatory compliance. It enables state and local governments to enhance service delivery and improve citizen engagement.
Key Features of Accela
- Permitting and Inspections: Accela the permitting process and automates inspections for faster approvals.
- Planning and Zoning: Users can customize and automate planning workflows, ensuring compliance with zoning regulations.
- Business and Occupational Licensing: Accela simplifies license application and renewal processes, improving operational efficiency.
- Citizen Engagement: Agencies can enhance public access to government services through online portals and mobile applications.
- Scalable and Secure: The platform’s cloud-based infrastructure ensures scalability, data security, and regulatory compliance.
About 3SG Plus
3SG Plus is a technology reseller and IT services provider headquartered in Columbus, Ohio. As an authorized reseller and integrator for OnBase by Hyland and Accela Civic Platform, 3SG Plus delivers comprehensive ECM solutions tailored to meet the unique needs of public and private sector clients. With 20 years of experience, 3SG Plus specializes in configuring OnBase and Accela solutions to enhance operational effectiveness, improve transparency, and maximize ROI. Our expertise spans from initial consultation to deployment and ongoing support, ensuring seamless integration and long-term success.
Why Choose 3SG Plus for Enterprise Content Management?
Choosing the right technology partner is crucial for successful ECM implementation. With nearly two decades of experience, 3SG Plus combines deep expertise in both OnBase and Accela platforms with a commitment to exceptional customer service. Our tailored approach ensures that your ECM solutions are not only deployed efficiently but are also maintained to support long-term success. Click each plus sign below to see why 3SG Plus is the preferred choice.
1. Expertise in OnBase and Accela
3SG Plus has deep expertise in deploying and optimizing OnBase and Accela solutions. Our team is equipped to help organizations harness the full potential of their ECM investments, driving efficiency and innovation at every turn.
2. Tailored Deployments and Integrations
We understand that every organization has unique content management needs. Our tailored deployments and seamless integrations ensure OnBase and Accela solutions align with existing systems and workflows, supporting scalability and future growth.
3. Regulatory Compliance and Security
With nearly two decades of experience, 3SG Plus is well-versed in industry standards and legal requirements. We help clients navigate regulatory complexities while maintaining the highest security protocols to safeguard sensitive information.
4. Comprehensive Support and Training
From initial implementation to post-deployment support, 3SG Plus offers continuous assistance to ensure users maximize the value of their ECM solutions. Our dedicated support team provides training, troubleshooting, and ongoing optimization.
ECM Enhancement Solutions and Services from 3SG Plus
Artificial Intelligence and Machine Learning
Organizations can leverage the power of Artificial Intelligence (AI) and Machine Learning (ML) to enhance document management and operational efficiency. With advanced AI/ML capabilities integrated into OnBase and Accela, your organization can:
- Intelligent Data Capture: Automatically classify and extract relevant information from documents, reducing manual data entry and improving accuracy.
- Predictive Analytics: Utilize historical data to forecast trends and optimize resource allocation, enhancing decision-making.
- Automated Workflow Recommendations: AI-powered insights suggest workflow improvements, streamlining processes and boosting productivity.
- Advanced Security and Compliance Monitoring: Proactively detect and mitigate security risks using machine learning algorithms, ensuring regulatory compliance.
3SG Plus provides expert consultation and implementation services to help you harness the full potential of AI/ML within your ECM solutions, driving innovation and operational excellence.
API Integration Services
Both OnBase and Accela integrate seamlessly with existing systems, including ERP, CRM, and GIS platforms. Our API integration services enable data synchronization and enhanced functionality, ensuring a cohesive digital ecosystem. This reduces data silos and increases operational efficiency across your organization.
Data Migration Services
Data migration is a critical process when implementing OnBase or Accela, ensuring the seamless transfer of existing information without loss or disruption. 3SG Plus specializes in efficient, secure data migration, focusing on data integrity and accuracy to ensure all information is transferred correctly. We follow industry best practices to maintain security and compliance with regulatory requirements, while minimizing system downtime to allow organizations to continue their operations with minimal disruption. By partnering with 3SG Plus, organizations can confidently migrate their data, knowing it will be handled securely and efficiently.
ECM Professional and Managed Services from 3SG Plus
We understand that deploying ECM solutions like OnBase and Accela requires more than just implementation—it demands strategic planning, seamless integration, and ongoing optimization. Our ECM professional and managed services are designed to maximize the value of your investment by ensuring your systems operate efficiently and securely at all times.
Professional Services for OnBase and Accela
Our Professional Services team collaborates closely with your organization to understand your unique requirements and deliver tailored solutions that enhance operational efficiency. Our services include:
- Consultation and Solution Design: In-depth needs assessment, solution architecture, and strategic planning to align technology with your business goals.
- Deployment and Integration: Expert implementation, workflow customization, and seamless integration with existing systems for streamlined operations.
- Cloud Migration and Platform Optimization: Transition your systems to the cloud for enhanced scalability and performance, backed by strategic optimization.
- User Training and Change Management: Comprehensive training programs and change management strategies to ensure a smooth transition and high user adoption.
Managed Services for OnBase and Accela
Our Managed Services provide ongoing support and proactive management to keep your systems running smoothly and securely. Our offerings include:
- System Administration and Maintenance: Regular updates, performance monitoring, and security management to ensure optimal functionality and compliance.
- Help Desk Support and Troubleshooting: Multi-tier support to resolve technical issues quickly, minimizing downtime and disruptions.
- Performance Optimization and Upgrades: Continuous monitoring and tuning for peak performance, as well as seamless version upgrades.
- Regulatory Compliance and Data Security: Ensuring adherence to industry standards and safeguarding sensitive data with robust security measures.
Ready to Transform Your Content Management Approach?
Choosing 3SG Plus means partnering with a team that understands your unique challenges and goals. Contact us today to learn how we can help you streamline your processes, enhance collaboration, and ensure compliance with tailored ECM solutions powered by OnBase and Accela.