Managing content effectively is essential for organizations that aim to stay competitive, efficient, and compliant. From fragmented file storage to time-consuming workflows and risk-laden manual processes, the challenges of enterprise content management (ECM) are extensive—but not insurmountable. The combination of OnBase by Hyland and expert services from 3SG Plus offers a streamlined path toward mastering information governance, optimizing workflows, and reducing risk.
The Real Cost of Inefficiency: Why Businesses Need ECM Now
Information overload isn’t just a buzzword—it’s a serious liability. Companies inundated by reports, contracts, invoices, emails, and forms often find their staff wasting hours navigating poorly organized systems. According to a study by Adobe, the average employee spends 1.5 hours per day searching for misplaced documents. That adds up to nearly 400 hours a year per person—time that could be better spent serving customers, refining strategy, or driving growth.
Beyond the productivity drain, disorganized systems lead to compliance risks, duplication of effort, errors, and reduced employee morale. When a team must recreate a document from scratch or hunt through shared drives for approval paperwork, efficiency plummets.
And let’s not ignore the environmental toll. Businesses reliant on paper-based processes contribute to deforestation and increased waste. Embracing a digital ECM like OnBase reduces paper usage, lowers costs, and helps build more sustainable operations.
OnBase by Hyland: One Enterprise Content Management Platform, Infinite Possibilities
OnBase is more than a document storage solution. It’s a comprehensive ECM and business process management platform that centralizes content, automates workflows, and integrates with existing systems.
At its core, OnBase offers:
- Centralized Document Repository – All content lives in one accessible, secure platform, facilitating real-time collaboration and eliminating silos.
- Workflow Automation – Processes like document approvals, routing, and notifications are automated, reducing manual input and minimizing errors.
- Access Control & Audit Trails – Sensitive content is protected through tiered access, encryption, and full audit capabilities.
- Flexible Integration – OnBase works with CRMs, ERPs, HRIS systems, and more, creating seamless connections across the enterprise.
Realizing the full potential of an ECM platform requires advanced technology and a partner with the expertise to tailor, integrate, and support it effectively—3SG Plus provides that strategic capability.
Why 3SG Plus Is the Ideal OnBase Enterprise Content Management Partner
3SG Plus is not just a software provider—we’re your strategic ECM partner. As an authorized reseller, integrator, and professional services provider for OnBase, our role goes far beyond implementation. We guide clients through the full lifecycle of enterprise content management: from initial planning and system design to post-deployment support and optimization.
Our core ECM services include the following:
Design and Strategy
We align your ECM goals with your broader business objectives, ensuring your solution drives ROI, efficiency, and compliance.
System Configuration and Integration
Every organization has unique needs. We tailor your OnBase instance to your existing environment, connect it to key systems, and ensure it's scalable for future growth.
Compliance and Security
With deep experience in regulated industries, we ensure your ECM platform aligns with HIPAA, GDPR, and other legal requirements.
Ongoing Support and Training
ECM success depends on user adoption and operational resilience. We train your team, address technical concerns, and optimize performance over time.
For more than 20 years, public and private sector organizations have relied on 3SG Plus to unlock the full potential of OnBase. Our team of experts has empowered clients across industries to organize content intelligently, automate processes, and ensure regulatory readiness.
Who Benefits from Enterprise Content Management?
The power of OnBase is most evident when applied across departments. Here are five corporate teams that stand to gain significantly from ECM:
Finance and Accounting
Managing budgets, receipts, audits, and vendor records can be overwhelming without centralized access. OnBase enables digital invoicing, streamlined approval processes, and faster financial reporting—freeing up teams to focus on strategic analysis rather than paper trails.
Human Resources
HR teams handle mountains of documentation: resumes, training records, certifications, and performance reviews. OnBase ensures that every employee record is digitized, accessible, and secure. Automated onboarding workflows and compliance tracking ease administrative burdens and improve the employee experience.
Legal and Compliance
Staying compliant with regulatory requirements is no easy feat. OnBase tracks document versions, applies retention rules, and maintains comprehensive audit trails, making it easier for legal teams to prove compliance and reduce risk.
Procurement and Supply Chain
Contracts, vendor agreements, and purchase orders benefit from automation and version control. With OnBase, procurement teams can quickly approve purchases, track terms, and maintain visibility across the supply chain.
Executive and Administrative Support
Time is the most limited resource for executive support staff. OnBase automates meeting agendas, streamlines correspondence, and digitizes approvals—allowing administrators to focus on strategic contributions instead of busywork.
Best Practices: What Makes Enterprise Content Management Work?
Implementing an ECM platform is only the beginning. Its true value emerges through deliberate strategy, disciplined execution, and continuous refinement. The ECM Best Practices Guide 2025, developed by 3SG Plus, outlines nine essential principles that distinguish high-performing content management programs from those that simply digitize the status quo.
- Start with a Clear ECM Strategy: Align goals with key business outcomes.
- Classify and Organize Content Intelligently: Metadata and consistent indexing are critical.
- Standardize Document Capture: Use OCR, templates, and naming conventions to improve accuracy.
- Secure Content: Encrypt documents, assign role-based access, and monitor audit logs.
- Automate Workflows: Focus on high-volume, repetitive processes first.
- Ensure Regulatory Compliance: Map requirements directly to ECM policies.
- Plan for Scalability and Integration: Choose platforms with open APIs and modular capabilities.
- Invest in User Adoption: Train staff early and often, and appoint department champions.
- Monitor and Optimize: Use KPIs to track performance and refine systems over time.
Want to apply these best practices to your organization? Download our ECM Best Practices Guide to learn how to organize, optimize, and control your content today.
The Digital Future Requires Strategic Action
Enterprise content management is not just a technology investment—it’s a shift in how organizations think about information. As your business evolves, your content system must evolve with it. Without a plan, content becomes a liability. But with the right tools and partners in place, your content becomes a strategic asset.
By combining OnBase’s advanced ECM capabilities with 3SG’s personalized design, implementation, and support services, organizations can take control of their content, empower their teams, and prepare for the challenges of tomorrow.
Whether you’re dealing with compliance issues, slow workflows, or content sprawl, it’s time to act.