The promise of Enterprise Content Management (ECM) is compelling: eliminate inefficiencies, streamline workflows, improve regulatory compliance, and empower teams with faster access to information. Yet for many organizations, that promise remains just out of reach. Roadblocks—ranging from outdated paper processes to executive resistance and fragmented systems—often slow or stall ECM adoption before benefits can be realized.
These challenges are not insurmountable. With a trusted ECM solution like OnBase by Hyland and the expertise of 3SG Plus, organizations can break through operational barriers and modernize how they manage content and business processes. Together, these solutions and services empower enterprises to move beyond survival mode and embrace efficiency, automation, and transparency.
OnBase addresses the most common ECM obstacles, and 3SG Plus helps customers overcome ECM roadblocks through customized consulting, OnBase implementation, and ongoing support.
What is Enterprise Content Management?
Enterprise Content Management (ECM) is much more than digital document storage. It’s a comprehensive, technology-enabled approach to capturing, managing, and sharing content across an entire organization. ECM helps businesses transition from scattered, paper-heavy systems to centralized, automated, and secure digital environments.
With ECM, documents are captured at the point of entry—whether scanned from paper, emailed, or submitted through web forms—and routed through workflows for approval, review, or archiving. Staff can access content from any device, at any time, with role-based permissions ensuring sensitive data remains protected.
ECM is crucial for supporting remote teams, speeding up operations, and reducing risk. Without a clear implementation and management strategy, organizations can hit several barriers that prevent ECM success.
The Most Common Content Management Barriers—and How OnBase Solves Them
Several recurring barriers hinder ECM progress. Fortunately, OnBase by Hyland is specifically designed to overcome each one.
Paper-Based Processes
OnBase Fix
Siloed Information Systems
OnBase Fix
Manual Data Entry
OnBase Fix
Lost or Misfiled Documents
OnBase Fix
Slow Approval Workflows
OnBase Fix
Compliance Risks
OnBase Fix
Don’t let these and other ECM barriers impede your progress. Download our whitepaper to explore how OnBase can transform your processes and drive success.
Why Integration Matters: OnBase Connects Your Entire Organization
For ECM to deliver its full value, it must integrate with the systems your team already uses. OnBase excels at connecting to more than 500 applications, from standard business tools like Salesforce and Microsoft Dynamics to industry-specific platforms like EMRs and case management systems.
With integration, you avoid redundant data entry, eliminate version control issues, and ensure consistent, real-time information across platforms. Whether it’s syncing metadata, triggering workflows from third-party applications, or embedding document access into ERP or CRM screens, OnBase integration ensures that your ECM strategy enhances—not disrupts—daily operations.
Workflows Optimization Across the Enterprise
From HR onboarding and accounts payable to legal approvals and customer support, OnBase transforms workflows across all departments. Features like automated notifications, digital signatures, configurable calendars, and audit logs ensure no task slips through the cracks.
By connecting documents, people, and processes, OnBase increases employee productivity and improves service delivery. With less time spent searching for files or chasing approvals, teams can focus on innovation and outcomes.
Partnering with 3SG Plus: A Trusted OnBase Reseller and Integrator
Technology alone isn’t enough to overcome ECM challenges. 3SG Plus works directly with you to implement OnBase solutions tailored to your unique business objectives and internal processes.
As a certified OnBase reseller, integrator, and services provider, 3SG Plus has nearly 20 years of experience helping public and private sector clients plan, implement, and optimize ECM solutions. We are deeply committed to transparency, operational efficiency, and long-term client success.
What We Offer:
- Strategic Consulting: We begin every project with a discovery consultation, mapping out your business needs, user challenges, and compliance obligations.
- Custom Implementation: Our certified OnBase developers and project managers handle full implementation—from configuration to testing—tailored to your specific workflows and goals.
- System Integration: We connect OnBase to your legacy and modern platforms, ensuring seamless data exchange and operational continuity.
- Workflow Design & Automation: Our team builds customized workflows to automate approvals, task assignments, and document routing.
- Training & Support: We offer comprehensive training for users, admins, and stakeholders. Our managed services ensure continued system optimization and issue resolution.
- Upgrades & Maintenance: As your organization evolves, we ensure your OnBase system evolves with it through patch management, performance reviews, and feature enhancements.
With 3SG Plus, you’re not just buying software—you’re gaining a long-term partner in digital transformation.
Conclusion: Clear the Path to Smarter Content Management
The road to effective enterprise content management doesn’t have to be filled with obstacles. With the right platform—OnBase by Hyland—and the right partner—3SG Plus—you can overcome common barriers and transform your operations.
Whether you’re aiming to reduce risk, improve workflow efficiency, consolidate platforms, or modernize your IT infrastructure, OnBase delivers the capabilities, and 3SG Plus delivers the strategy and support.