IT Managed Services from 3SG Plus
Partner with 3SG Plus for professional and managed IT services that empower your organization with cutting-edge technology and expert support.
IT Business Process Assessments (IT BPAs)
Technology is only as effective as the processes it supports. At 3SG Plus, our IT Business Process Assessments provide a structured, phased approach to evaluating your current workflows, identifying inefficiencies, and recommending strategies that align IT operations with business objectives.
Our Capabilities
With decades of IT and business consulting experience, 3SG Plus brings both technical expertise and operational insight to every assessment. Our capabilities include
Comprehensive Process Reviews
Gap Identification
Business Case Development
Deep analysis of core business processes and supporting technologies.
Pinpoint areas where workflows, systems, or integrations fall short.
Translate findings into cost-justified recommendations.
Technology Integration Roadmaps
Change Management Support
Identify where automation, modernization, or system upgrades can reduce inefficiencies.
Help stakeholders adopt new processes and tools with minimal disruption.
Learn more about IT BPAs. Download our capabilities statement.
A Phased Approach to IT BPAs
Our methodology ensures assessments are both thorough and actionable:
- Identify – Pinpoint core business processes and key tasks for evaluation.
- Interview – Conduct multi-stage interviews with staff to capture needs and opportunities.
- Evaluate – Build business cases, assess current tools, and highlight decision points.
- Recommend – Present enhancements and new technology integrations to stakeholders.
- Strategize – Deliver a final roadmap for readiness, scalability, and long-term success.
Proven Results: IT BPAs in Action
Energy Services Provider
3SG Plus conducted an IT Business Process Assessment (BPA) for an energy sector client, focusing on their core IT application. The IT BPA involved evaluating the software, analyzing reporting features, identifying bottlenecks, and providing recommendations for scalability and security.
Real-Estate Developer
3SG Plus conducted an end-to-end Business Process Assessment (BPA) for a real estate developer. This involved interviews with staff, reviewing software utilization and functionality, and assessing internal workflows and processes. 3SG Plus analyzed the data, researched solutions, and provided recommendations for enhancement, which were presented to the client in a review session.
IT Infrastructure and Network Services
Your IT infrastructure is the backbone of your organization. Without a secure, scalable, and well-managed foundation, even the most advanced business applications and workflows can’t deliver their full potential. At 3SG Plus, we bring decades of expertise in designing, implementing, and maintaining IT environments that allow your teams to perform at their best—today and into the future.
What We Offer
Our infrastructure services ensure environments are secure, scalable, and aligned with industry standards — enabling your teams to focus on growth instead of downtime. We offer a comprehensive suite of infrastructure and network services, including
- Network Architecture & Design – Protocols, hardware, and software design with security and microsegmentation built in.
- Configuration & Management – Network routing/switching, traffic monitoring, and performance remediation.
- Hyperconverged Systems & Virtualization – Nutanix hyperconverged deployments and streamlined VMware gold images for Windows and Linux servers.
- Server & Application Security – Strengthening server-level OS and application security for resilience.
- Data Protection & Backup – CommVault backup deployment and expansion to safeguard critical data.
- Identity & Access Control – Active Directory domain controller configuration for centralized management.
- Business Continuity & Disaster Recovery – Scalability, redundancy, and QoS planning to maintain operations under pressure.
Download our IT capabilities statement for more information.
IT Infrastructure and Network Case Study
Software-Defined Data Center Deployment: Private Sector Utilities Services Provider
3SG Plus implemented a Software-Defined Data Center (SDDC) solution for a national utilities provider using Nutanix and VMware technologies. This involved infrastructure optimization and new device and server configurations. We also prepared the infrastructure for data monitoring, and we worked closely with the customer to develop a disaster recovery plan.
IT Project Management Services from 3SG Plus
IT project management services involve the planning, execution, and completion of technology-related projects. The goal is to enhance business efficiency and security. Effective project management for IT services ensures streamlined execution while reducing risks, optimizing costs, and aligning technology initiatives with business goals.
At 3SG Plus, we offer a flexible Projects on Demand (PODs) model that allows businesses to scale resources based on project complexity and demand.
We can run the entire project and team for you, or we can enhance your team’s capabilities by providing specific individual contributors with the necessary skill-sets, particularly for project-specific needs.
How Do PODs Help with IT Project Management?
PODs, or Projects on Demand, is a unique solution that offers comprehensive project management and staffing resources. Our experts collaborate closely with clients to grasp project objectives and provide customized solutions that surpass expectations. We adeptly manage resources, project timelines, and financial parameters to guarantee timely and budget-conscious completion of all tasks. By employing an integrated approach, we enable organizations to surmount IT project obstacles and foster success and innovation in the digital realm.
Common Use Cases for PODs
Cybersecurity Initiatives
Enhance cybersecurity initiatives by conducting thorough assessments to identify vulnerabilities. Implement tailored security frameworks and establish proactive monitoring systems. Using our specialized expertise, we can help you fortify defenses, mitigate risks, and ensure compliance in an evolving threat landscape.
Readiness Assessments
Evaluate your current platforms, identify gaps, and receive recommended strategies for optimization and enhancement. Gain actionable insights and recommendations to improve platform efficiency, security, and usability.
Network Projects
Leverage our comprehensive expertise in planning, implementing, and managing network infrastructures. Customize your network needs to enhance connectivity, reliability, and performance.
Upgrades
Streamline platform upgrades by leveraging our expertise in planning, execution, and process management. Work with us to design and implement customized upgrade strategies to ensure minimal disruption to business operations.
Cloud Migration
Assess your current infrastructures and receive recommendations on effective cloud solutions. Transition data and applications to the cloud environment and ensure a smooth migration processes while minimizing disruptions to business operations.
Overdue Projects
Utilize our dedicated experts to assess project statuses, identify bottlenecks, and devise tailored strategies for swift resolution. Ensure alignment with business objectives and overcome obstacles to ensure successful completion and deliver results that meet expectations.
Frequently Asked Questions (FAQs)
What are managed IT services?
Managed IT services involve outsourcing IT management and support to a third-party provider. This includes cloud infrastructure management services, cybersecurity, IT support and infrastructure management services to keep your systems secure, efficient, and up to date.
What industries benefit from managed IT services?
Our enterprise managed IT services support businesses across various industries including government agencies, healthcare, finance, and other enterprises.
How do managed IT services improve security?
We implement proactive security measures such as network monitoring, threat detection, cloud infrastructure security and compliance management to safeguard your business from cyber threats and downtime.
What is included with IT professional and managed services?
Our IT project management services are specific to each customer’s unique business needs. In general, IT professional and managed services cover planning, implementation, risk assessment, and integration of new technologies to ensure smooth transitions and minimal disruption to your operations. We specialize in ongoing support and maintenance for Accela and OnBase systems.
Do you offer managed IT services for government organizations?
Yes. We specialize in managed IT services for government entities. We help ensure compliance with regulatory requirements, secure infrastructure management, and customize IT solutions to meet government standards.
How does the Projects on Demand (PODs) model work?
Our PODs model allows you to scale IT project resources based on your needs, eliminating unnecessary costs.
What types of IT projects do you manage?
We handle cybersecurity, cloud migration, software deployment, system upgrades, network implementations, overdue IT projects, among others.
Learn More about Professional and Managed Services from 3SG Plus
Enhance your organization with enterprise managed IT services. From cloud infrastructure management services to IT and network solutions, 3SG Plus ensures seamless operations for enterprises and government organizations. Get started today by filling out our form below.