Content Management for Higher Education

Streamline Student Success with Campus-Wide Enterprise Document Management

Empower Progress, Not Paperwork

Colleges and universities handle a massive volume of information across departments—from admissions and financial aid to registrar services, HR, and facilities. Much of this data still exists in paper files, shared drives, siloed systems, or legacy applications. This outdated approach creates delays, compliance risks, and unnecessary manual effort for staff and students alike.

Whether it’s automating transcript processing, digitizing personnel records, or streamlining grant administration, higher education institutions need smarter, faster, and more secure ways to manage their content and workflows.

ECM-higher-education

Centralize and Secure Your Campus Documents with ECM from 3SG Plus

As a trusted ECM provider with over 20 years of experience, 3SG Plus helps colleges and universities modernize their enterprise content management strategy. We specialize in building tailored solutions that unify your documents, records, and workflows—delivering greater efficiency across student services, finance, HR, IT, and academic departments.

We help institutions achieve a One Student Record model by unifying content across departments with ECM solutions like OnBase by Hyland. Seamless integration with your SIS and ERP systems ensures consistency, supports regulatory compliance, and lays the groundwork for digital transformation.

OnBase Higher Education One Student Record

From Bottlenecks to Breakthroughs ECM Solves Informational Challenges

Higher education institutions are expected to do more with less—serving students, faculty, and staff while managing increasingly complex workflows and compliance requirements. Outdated systems and fragmented processes often stand in the way of meaningful progress. We implement ECM solutions to solve these challenges head-on.

The Challenge

The Solution

Paper-heavy admissions and enrollment workflows slow down application reviews and student onboarding.
Digitize and centralize records for faster access, more accurate student data, and smoother enrollment experiences.
Disorganized HR and finance records make it difficult to manage personnel files, vendor contracts, and budget approvals.
Automate routine workflows across departments to reduce manual entry, improve visibility, and accelerate approvals.
No real-time insight into document status hinders collaboration and delays decision-making.
Simplify reporting and transparency with real-time dashboards, alerts, and metadata-driven tracking.
Cumbersome grant and research documentation creates unnecessary delays in approvals and compliance tracking.
Streamline research documentation workflows, from submission to archive, with secure version control and access.
Risk of noncompliance due to fragmented record-keeping and lack of audit trails.
Ensure FERPA, HIPAA, and institutional compliance with secure access controls and automated retention policies.
Siloed systems and inconsistent data make cross-department collaboration and data integrity difficult.
Seamlessly integrate with platforms like Ellucian, Workday, and PeopleSoft, creating a connected campus ecosystem.

ECM Solutions for Every Corner of Campus

From admissions to facilities, ECM brings cohesion, compliance, and clarity to every area of campus operations. By consolidating content, automating workflows, and enabling secure access across departments, institutions can better serve students, faculty, and staff while advancing long-term digital transformation goals.

Admissions & Enrollment

Admissions & Enrollment

Digitize application packets, automate routing and review processes, and speed up admissions decisions while reducing paperwork.

Registrar’s Office

Registrar’s Office

Manage transcripts, degree audits, and student records in a centralized system that supports secure access and long-term retention policies.

Financial Aid

Financial Aid

Streamline the collection and verification of student documentation, ensuring faster award decisions and better compliance with federal regulations.

Human Resources

Human Resources

Automate onboarding, manage employee files securely, and streamline performance review and benefits documentation processes.

Finance & Procurement

Finance & Procurement

Digitally capture and route invoices, purchase orders, and vendor contracts for faster approvals, fewer errors, and better audit readiness.

Academic Affairs & Research

Academic Affairs & Research

Manage grant documentation, research compliance forms, and curriculum records with version control and collaborative workflows.

Student Services

Student Services

Maintain a complete view of each student by integrating and managing advising notes, support forms, and case files in one secure system.

Information Technology

Information Technology

Standardize service request intake, manage documentation for policies and systems, and ensure better internal governance and access control.

Facilities & Operations

Facilities & Operations

Access maintenance records, capital project documents, and building plans instantly, improving efficiency and compliance with safety regulations.

From admissions to facilities, ECM brings cohesion, compliance, and clarity to every area of campus operations. By consolidating content, automating workflows, and enabling secure access across departments, institutions can better serve students, faculty, and staff while advancing long-term digital transformation goals. 

Download our Higher Education Solutions Brochure to explore how ECM from 3SG Plus can streamline your operations and support a unified, connected campus.

Benefits of Content Management for Higher Education

Improved Student Services

Greater Operational Efficiency

Enhanced Compliance and Security

Quick access to documents enables faster admissions, registrations, and service responses—enhancing the student experience.

Automated workflows reduce manual tasks across departments, freeing staff to focus on higher-value work.

Centralized records management supports FERPA, HIPAA, and accreditation standards with detailed access controls and audit trails.

Seamless System Integration

Scalable Digital Infrastructure

Cost Savings and Sustainability

ECM connects with SIS, ERP, and HRIS platforms, eliminating data silos and duplication across campus systems.

A strong ECM foundation supports future growth, from enrollment expansion to remote learning and digital-first strategies.

Eliminating paper, storage, and redundant systems leads to lower operational costs and a more sustainable campus environment.

Why 3SG Plus?

With more than two decades of experience delivering enterprise content management solutions, 3SG Plus brings deep knowledge of both higher education and ECM best practices. We support our clients from planning through deployment and ongoing managed services—ensuring your system evolves with your institution’s needs.

Professional Services Consulting

OnBase Implementation & Deployment

We provide complete project implementation services for efficient and effective solution deployments. We offer design consultation, project management, installation, data migration, system integration, and automated workflow development services. ​​

Content Management User Training

OnBase Training & User Adoption​

Our comprehensive training sessions are tailored to your unique OnBase environment to ensure everyone maximizes the system's potential. We also deliver strategic guidance on best practices for workflow optimization and process automation, so you can achieve peak efficiency.​

OnBase Technical Support

Managed Services & On-Going Support​

3SG Plus managed services provide proactive, expert support and maintenance for Accela and OnBase deployments, guaranteeing optimal system performance and return on investment. Our comprehensive services include upgrades and patches, system administration, and help desk support.​​

Document Imaging Services​​

Our advanced document imaging services convert physical documents into high-resolution digital assets, ensuring meticulous detail capture. Digitized assets are then seamlessly integrated into OnBase to provide instant access. Document imaging enhances document lifecycle management, reduces operational costs, and significantly boosts productivity.​

Frequently Asked Questions

1. What types of higher education departments benefit most from ECM?

Enterprise content management supports departments across campus, including Admissions, Registrar, Financial Aid, HR, Finance, Research Administration, and Facilities. Any area managing documents, forms, or approval workflows can benefit.

2. Can ECM integrate with our existing student information and ERP systems?

Yes. ECM platforms offer out-of-the-box connectors and APIs for seamless integration with systems like Ellucian (Banner, Colleague), Workday, PeopleSoft, and others—ensuring smooth data exchange and eliminating duplicate entry.

3. Is ECM secure enough to handle FERPA- and HIPAA-protected information?

Absolutely. Modern ECM systems include robust security features such as role-based access, encryption, detailed audit trails, and automated retention policies to support compliance with FERPA, HIPAA, and institutional policies.

4. How long does an ECM implementation typically take for a university?

Timelines vary depending on project scope, but phased rollouts allow institutions to see value quickly. 3SG Plus partners with you to define a roadmap that fits your priorities and academic calendar.

5. What support does 3SG Plus provide after deployment?

We offer comprehensive managed services, training, and ongoing support to ensure your content management system continues to meet evolving needs. Our team is your long-term partner in success.

Get Started Today

Want to see what enterprise content management can do for your campus? Let’s talk. Our team can walk you through opportunities to improve records management, workflow automation, and digital access across your institution.

Additional Resources

How ECM Reduces Costs in Higher Education

This blog article explores how OnBase helps higher education institutions reduce costs and improve efficiency by centralizing content, automating processes, and digitizing records. 

ECM Best
Practices Guide

Learn how 3SG Plus helps streamline document management. Download our ECM Best Practices Guide to learn how to organize, optimize, and control your content.

Break Through ECM Barriers & Simplify Content Management

In this whitepaper, we explore barriers that impact enterprise content management, and we provide tips and tricks to overcome these obstacles with OnBase by Hyland.