Enterprise Content Management (ECM) for Corrections

Our ECM software enhances efficiency, improves compliance, and streamlines document management for jails and prison systems.

Transform Content Management for Corrections Facilities

Managing offender records, compliance requirements, and operational workflows is a challenge for correctional facilities. Paper-based processes, disconnected systems, and inefficient workflows can lead to delays, errors, and compliance risks. 3SG’s content management solutions for corrections facilities streamline operations, improve security, and automate workflows—all while maintaining compliance and efficiency.

Why Correctional Facilities Need Content Management

From intake to release, correctional facilities handle vast amounts of documentation. Our content management software supports jail management systems by digitizing inmate files, automating workflows, and ensuring compliance with correctional regulations. Facilities can seamlessly manage incident reports, medical records, disciplinary actions and more.

DOC manual processes
ECM breaks down data siloes in DOC
DOC Security Concerns
Time-Consuming Manual Processes

Paper-based and outdated systems slow down decision-making.

Data Silos & Inefficiencies 

Information is spread across multiple platforms,
making retrieval difficult.

Compliance Risks & Security Concerns

Strict regulations require controlled access and audit-ready documentation.

Key Features of ECM for Corrections

With OnBase content management for Corrections, facilities can eliminate paperwork, automate workflows, and improve record access for faster processing and better decision-making. 

Offender Management

Offender Management

Keep offender profiles updated with real-time data, manage intake/release workflows, and access integrated information on sentencing, behavior, and rehabilitation progress.

Human Resources Automation

Human Resources Automation

Centralize employee records, automate hiring and onboarding processes, and track certifications to streamline DOC staffing and HR needs.

Incident & Grievance Reporting

Incident & Grievance Reporting

Log and track incidents and grievances in real-time to improve transparency and identify patterns that help prevent future issues.

Education & Vocational Tracking

Education & Vocational Tracking

Digitally track offender progress in education and vocational programs to support rehabilitation and reduce recidivism.

Medical & Health Records Management

Medical & Health Records Management

Maintain secure and accessible health records, track medication administration, and ensure HIPAA compliance for improved inmate care.

Facilities Management

Facilities Management

Digitally manage facility maintenance requests, track inventory, and automate work orders for timely responses and improved resource allocation.

Financial Oversight & Budgeting

Financial Oversight & Budgeting

Integrate with financial systems to monitor expenditures, automate accounts payable, and support accurate budgeting and cost management.

Security & Risk Management

Security & Risk Management

Centralize incident reporting with digital workflows, secure access controls, and compliance tracking to enhance facility safety.

Parole and Probation

Justice System Integration

Seamlessly connect with court, parole, and probation systems to unify data and enhance visibility across DOC operations.

Download our whitepaper to learn more how offender records management and reporting can help DOCs tackle challenges, streamline operations, reduce manual tasks, and boost compliance.

Benefits of Content Management for Corrections

From intake to release, OnBase content management empowers correctional facilities to operate with precision and confidence.

Centralized Records Management

Access offender, HR, and facility information from a single, secure platform to ensure data accuracy and continuity.

Automated Workflows

Streamline processes like offender intake and release, staff onboarding, and work order submissions to save time and reduce manual tasks.

Seamless Information Sharing

Enhance inter-departmental communication using centralized data and integration with existing business systems.

Enhanced Compliance & Security

Ensure adherence to regulations with automated compliance tracking, secure access controls, and a full audit trail for key processes.

Improved Reporting Capabilities

Utilize real-time insights and automated reporting transparency for audits, compliance, and data-driven decision-making.

Cost Savings

Improve resource allocation, reduce operational waste, and cut expenses with platform consolidation and workflow automation.

Case Study: How Our ECM Software Improved DOC Operations for 12,000 Employees

ECM improves security compliance in correctional facilities.

3SG Plus implemented OnBase for a U.S. State Department of Rehabilitation and Corrections (DRC) to enhance operational efficiency and offender management. With over 12,000 employees, the DRC needed a solution to streamline its workflows, improve data accuracy, and boost investigative capabilities. 

Our content management solutions for Corrections integrate with existing systems to capture sentencing data, automate workflows, and enhance record management. Additional workflows addressed specific corrections needs for security certifications and facilities service requests. Ongoing managed services, user adoption training, and help desk support help the DRC maximize its investment and ensure smooth operations.

Unlock the full story of how OnBase has transformed offender case management and operational efficiency for our DRC customer. Download the complete case study to explore the powerful impact of automation, streamlined workflows, and expert support provided by 3SG Plus.

What You Can Expect When Working with 3SG Plus

We don’t just provide content management solutions for Corrections—we ensure a smooth transition and long-term success with a dedicated support team by your side.

HR ECM Checklist
OnBase Integration
OnBase Technical Support

Onboarding & Implementation

Personalized assessment of your facility’s needs

Step-by-step migration planning

Seamless OnBase integration with minimal downtime

Managed Services

Continuous system monitoring and performance optimization

Proactive updates and security enhancements

Custom workflow automation to fit your processes

Ongoing Support & Training

24/7 expert assistance for troubleshooting

Hands-on staff training to maximize adoption

Regular check-ins to optimize system performance

Frequently Asked Questions (FAQs)​

How long does it take to implement OnBase ECM in a correctional facility?​​

The timeline varies based on your current system and customization needs, but most facilities see full implementation in three (3) to six (6) months. Our team ensures a smooth transition with minimal downtime.

Can OnBase ECM integrate with our existing correctional and court systems?

Yes. OnBase seamlessly integrates with justice systems applications to enable real-time data sharign if an API is available. These systems can include parole, probation, and court case management platforms.

How does ECM help with compliance and audits?

OnBase automates compliance tracking, generates audit-ready reports, and ensures secure, role-based access controls to meet CJIS, HIPAA, and government regulations.

What kind of support does 3SG Plus provide after implementation?

We offer technical support, managed services, and ongoing training to ensure your team gets the most out of OnBase. Learn more about our ECM professional and managed services. 

What’s the first step to getting started?

The first step is a consultation where we assess your current workflows, identify inefficiencies, and recommend a tailored ECM solution.

Your Inquiry. Our Priority.

Looking to improve your correctional facility’s operations? Fill out the form to find out how our OnBase services can integrate with your court document or inmate management systems to reduce manual processes and increase overall efficiency.

Corrections Resources

Optimizing Efficiency in Corrections

This white paper explores how modern records management and real-time reporting solutions can transform Departments of Corrections by improving operational efficiency, enhancing decision-making, and ensuring compliance in critical areas such as offender management, staffing, and facilities maintenance.

Streamline Grievance Tracking in Corrections

This blog highlights how OnBase transforms grievance tracking for Departments of Corrections by automating workflows, enhancing compliance, and improving transparency, enabling efficient, secure, and accountable management of offender grievances.

Hyland OnBase Solutions for Corrections

Hyland OnBase solutions help correctional facilities streamline operations, ensure compliance, and improve efficiency by centralizing inmate and employee records, automating workflows, and integrating seamlessly with existing systems.