Content Management for Departments of Corrections
Enhance efficiency, improve compliance, and streamline document management to support offender rehabilitation and reduce recidivism.
The Problem
Correctional facilities must effectively manage offender records, ensure compliance, and maintain operational efficiency. Outdated systems, manual processes, and disparate data sources can lead to data discrepancies, compliance risks, and operational inefficiencies.
Departments of Corrections (DOCs) need an enterprise content management solution that streamlines offender management, supports HR operations, enhances facilities management, and safeguards sensitive data.
The Solution
OnBase by Hyland is a comprehensive enterprise content management platform that digitizes and automates DOC records management across the entire institution.
OnBase centralizes documentation across the enterprise, offering a single source of truth for offender management, human resources, and facility service requests. OnBase also automates workflows, which helps DOCs reduce data entry errors, improve compliance, and respond quickly to operational demands—all while enhancing transparency and control.
To learn more about OnBase for Corrections download our brochure or reach out to our team directly.
Proven Solutions for Corrections
Our OnBase solutions are designed to address the complex needs of corrections, streamline processes, enhance security, and improve operational efficiency across every department.
Offender Management
Offender Management
Human Resources Automation
Human Resources Automation
Incident & Grievance Reporting
Incident & Grievance Reporting
Education & Vocational Tracking
Education & Vocational Tracking
Medical & Health Records Management
Medical & Health Records Management
Facilities Management
Facilities Management
Financial Oversight & Budgeting
Financial Oversight & Budgeting
Security & Risk Management
Security & Risk Management
Parole and Probation
Justice System Integration
Powerful Features, Real-World Benefits
From intake to release, OnBase empowers correctional facilities to operate with precision and confidence.
Centralized Records Management
Access offender, HR, and facility information from a single, secure platform to ensure data accuracy and continuity.
Automated Workflows
Streamline processes like offender intake and release, staff onboarding, and work order submissions to save time and reduce manual tasks.
Seamless Information Sharing
Enhance inter-departmental communication using centralized data and integration with existing business systems.
Enhanced Compliance & Security
Ensure adherence to regulations with automated compliance tracking, secure access controls, and a full audit trail for key processes.
Improved Reporting Capabilities
Utilize real-time insights and automated reporting transparency for audits, compliance, and data-driven decision-making.
Cost Savings
Improve resource allocation, reduce operational waste, and cut expenses with platform consolidation and workflow automation.
Impact in Action: A Case Study
3SG Plus implemented OnBase for a U.S. State Department of Rehabilitation and Corrections (DRC) to enhance operational efficiency and offender management. With over 12,000 employees, the DRC needed a solution to streamline its workflows, improve data accuracy, and boost investigative capabilities.
Our OnBase solution integrates with existing systems to capture sentencing data, automate workflows, and enhance record management. Additional workflows addressed specific corrections needs for security certifications and facilities service requests. Ongoing managed services, user adoption training, and help desk support help the DRC maximize its investment and ensure smooth operations.
Expert Guidance, Every Step of the Way
Our OnBase professional and managed services increase operational efficiency, enhance the user experience, and maximize return on investment.
Pre-Deployment
- Consultation
- Discovery
- Solution Review and Analysis
- Scope Development
- Planning and Governance
- Workflow Development
- Licensing and Renewals
Project Deployment
- Project Management
- Implementation
- Platform Customization
- Third-Party Application Integration
- Cloud Migration
- Content and Data Migration
- User Adoption Training
Post-Deployment
- Software Updates and Patches
- System and User Administration
- Help Desk Support
- System Performance Testing
- Disaster Recovery
- Document and Resource Creation
Additional Insights
Optimizing Efficiency in Corrections
This white paper explores how modern records management and real-time reporting solutions can transform Departments of Corrections by improving operational efficiency, enhancing decision-making, and ensuring compliance in critical areas such as offender management, staffing, and facilities maintenance.
Streamline Grievance Tracking in Corrections
This blog highlights how OnBase transforms grievance tracking for Departments of Corrections by automating workflows, enhancing compliance, and improving transparency, enabling efficient, secure, and accountable management of offender grievances.
Hyland OnBase Solutions for Corrections
Hyland OnBase solutions help correctional facilities streamline operations, ensure compliance, and improve efficiency by centralizing inmate and employee records, automating workflows, and integrating seamlessly with existing systems.