Document imaging Services

Organizations manage an overwhelming volume of documents—many still trapped in physical file cabinets or scattered across disconnected digital systems. This fragmentation can slow operations, expose data to risk, and drive up costs. The solution? A strategic shift to digitized information management anchored by secure document imaging and supported by modern enterprise content platforms.

Document imaging transforms physical records into high-quality digital formats, enabling easier access, improved security, and measurable savings. When combined with powerful content management tools like OnBase, this digital transformation helps organizations eliminate bottlenecks, reduce compliance risks, and operate more efficiently. The best way to facilitate digital transformation for physical file management is to partner with a trusted document imaging provider.

Meet 3SG Plus: Your Document Imaging Partner

3SG Plus is a leading provider of document imaging, enterprise content management (ECM), cybersecurity, and IT managed services. With over two decades of experience, we help both public and private sector clients streamline their document-centric processes. Our team specializes in designing and implementing complete digital solutions that reduce manual workflows, enhance compliance, and support long-term organizational agility.

We are authorized resellers and integrators of trusted technologies including OnBase by Hyland and Accela. Our partnerships enables us to offer turnkey solutions across key operational areas—including records management, licensing, permitting, compliance, and IT security. Every solution is tailored to each customer’s unique business needs and consider current regulatory demands and future-readiness. With 3SG Plus, you don’t just gain a service provider—you gain a strategic partner for your transformation journey.

Our Expertise: Seamless, Secure Document Imaging

At the heart of our service portfolio is secure document imaging—the foundation of digital transformation. We specialize in converting physical documents into high-resolution digital files using a secure, structured, and repeatable process. Every project is managed with rigorous attention to data integrity, accuracy, and client-specific requirements.

Our imaging processes and workflows are designed to safeguard your information while maintaining efficiency and precision. We handle everything from document preparation and barcode cataloging to image enhancement, indexing, and quality control—ensuring your digital documents are ready to be integrated into your ECM system from day one.

Our document imaging services are built on precision, security, and scalability. Want the full picture? Download our Document Imaging Capabilities Statement to explore the technologies, processes, and solutions we deliver.

A Closer Look: Our Document Imaging Process

Every 3SG Plus imaging project follows a disciplined, end-to-end approach to ensure complete security and reliability. Here’s how our process unfolds:

  • Document Collection: Our inventory coordinators work with you to prepare and barcode physical files before secure transport to our facility. We also offer on-site scanning if your space permits.
  • Verification: A dedicated Project Manager reviews source documents against the project scope to identify any potential issues or scope changes.
  • Test Batch: We scan and deliver a sample “test batch” to fine-tune the workflow and validate client expectations before moving into full production.
  • Barcode and Batch Cataloging: Barcodes and separator sheets help us maintain strict file organization during the scanning phase.
  • Document Scanning: Prepared documents are scanned using high-speed equipment. Initial quality control includes image alignment, contrast adjustment, and blank page removal.
  • Image Enhancement: We apply automated tools to correct skewed pages, remove black borders, and optimize image clarity.
  • Storage and Return: After scanning, documents are securely stored in labeled boxes and either returned or destroyed based on your preferences—typically within 30 days.
  • Indexing: Our team uses several methods to index your documents, including OCR, database lookups, barcode reading, XML tag parsing, etc.
  • Quality Control: Every project includes random validation of images and index fields to catch and correct errors before delivery.
  • Export and Delivery: Documents are delivered via secure external drives using your preferred schedule and OnBase-compatible formats.

Document Imaging Capabilities for Every Format

3SG Plus offers versatile scanning capabilities to accommodate all types of documents and formats, including:

  • Standard Paper Sizes: From 8.5″ × 11″ to 8.5″ × 17″, in black and white or color.
  • Oversized Documents: Architectural and engineering drawings (ANSI D), digitized with precision.
  • Books: Bound volumes scanned for readability and preservation.
  • Special Media: Photos, index cards, aperture cards, negatives, slides, and microforms (16 mm and 35 mm microfilm, microfiche).
  • File Migrations: We also digitize archived digital records from shared drives or outdated storage formats.

Our advanced imaging technology ensures each document—regardless of format—is captured with fidelity, securely stored, and easily accessible for future use.

OnBase ECM Integration and Support

What truly sets 3SG Plus apart is our unmatched expertise in OnBase by Hyland. As a certified OnBase reseller, integrator, and professional services provider, we do more than image your documents—we help you unlock their full potential through OnBase’s powerful ECM features.

Our support includes:

  • System Design: Tailoring OnBase to your specific workflows and compliance needs.
  • Implementation: Ensuring smooth integration and minimal disruption during deployment.
  • Data Migration: Migrating legacy content and scanned files into OnBase for centralized access.
  • Training: Empowering users with the knowledge to fully utilize OnBase.
  • Ongoing Support: Providing continuous optimization, troubleshooting, and upgrades as your needs evolve.

We support also a broad range of OnBase-compatible scanner types and functionalities, including:

  • Production Imaging: Using Kofax, ISIS, or TWAIN-enabled devices for large-scale distributed capture.
  • Disconnected Scanning: For remote or mobile users, with built-in OCR, barcode recognition, and image cleanup.
  • Desktop and Web Scanning: Simplified scanning from any workstation or browser using TWAIN devices.
  • Express and Front-Office Scanning: Allowing any department to scan documents directly into OnBase, even without a full OnBase client.
  • Recognition Engines: OnBase’s OCR capabilities support over 18 languages and output formats like searchable PDF, HTML, or Microsoft Word.
  • Advanced Capture and Classification: Intelligent document separation, classification, and indexing using OCR and rules-based automation.

With OnBase, your scanned content isn’t just archived—it’s transformed into a dynamic, searchable, and fully integrated assets that support your broader operational goals.

Why Choose 3SG Plus?

With over 20 years of industry experience, 3SG Plus has successfully completed hundreds of projects for government agencies, utilities, healthcare providers, and private businesses. Our team’s technical expertise is matched by our commitment to exceptional service and long-term client partnerships.

We take a meticulous approach to every engagement—managing security, quality, and accuracy at every stage. From secure document collection and processing to seamless ECM integration, we ensure your digital transformation delivers real, lasting value.

Our work doesn’t end at project delivery. We stay with you as your business evolves, continuously supporting and optimizing your document management systems to meet new challenges and opportunities.

Download our Document Imaging Capabilities Statement to learn more about the technologies, processes, and solutions 3SG Plus delivers.

Conclusion: A Smarter Way to Manage Your Documents

The transition from paper-based to digital operations isn’t just a matter of convenience—it’s a strategic imperative. In an era defined by speed, compliance, and data-driven decisions, having immediate access to secure, organized, and indexed digital documents is essential.

3SG Plus offers the tools, technology, and expertise to make that transition seamless. From comprehensive document imaging and secure data handling to powerful OnBase integration and ongoing system support, we’re here to help your organization work smarter, faster, and with greater confidence.

Ready to transform your document management processes and embrace the full power of digital transformation? Partner with 3SG Plus and let’s build a smarter, more efficient future together.