When a citizen submits a request—whether for a building permit, license renewal, or records inquiry—the speed and accuracy of your agency’s response can define the
Government agencies are under constant pressure to manage increasing workloads, address public expectations for transparency, and comply with growing regulatory requirements, all while being asked
Government agencies are under pressure to serve communities with greater speed, transparency, and accountability. When people think of the Accela Civic Platform, they often associate
Government agencies are under constant pressure to do more with less, balancing efficiency with transparency while meeting the expectations of the communities they serve. Whether
The demand for public services is rising; yet local and state agencies are struggling to keep up due to chronic staffing shortages—especially among building and
Managing the Right of Way (ROW) is crucial for urban environments because it encompasses everything from utility work to street events and involves overseeing public
Communities are shaped by their residents and by the systems in place to preserve safety, aesthetics, and equitable development. Local governments rely heavily on code
Local governments across the country find themselves grappling with a frustrating and expensive challenge: outdated permitting processes. These paper-based approaches stall construction, increase project costs,
Government agencies today are tasked with more responsibilities than ever—ensuring public safety, stimulating economic development, and maintaining trust in governance. Licensing is essential government function
Efficient service delivery is the foundation of functional governance. As communities grow and expectations evolve, local and state governments are under pressure to provide faster,
