Local governments require efficient and scalable solutions to meet the demands of their communities. Accela offers a suite of cloud-based applications that enable local governments to streamline operations and provide better services to residents. Here are the top 10 ways Accela is positively impacting communities.
1. Enhancing Community Development
Community growth thrives when processes are efficient and accessible. Accela automates critical building and planning functions, so everything from initial project planning to completion is smooth and efficient. Builders and developers can submit plans, make payments, and request services online 24/7 from any device. With digital scheduling, GIS-based routing, and virtual inspections, communities experience fewer delays, and projects stay on budget and on time.
2. Fostering Economic Development
Business growth is essential for creating jobs and generating revenue, but burdensome licensing processes can be a deterrent. Accela simplifies Business and Occupational Licensing with pre-built tools and workflows that help businesses navigate applications and renewals with ease. The fully online process—accessible from any device—ensures that businesses get the permits and licenses they need quickly and efficiently, helping communities grow.
3. Promoting Social Equity
Accela recognizes that all residents must have equitable access to government services. By offering 24/7 online access to services via smartphones and other devices, Accela ensures that underserved populations are not left behind. The platform’s responsive design for forms and payments allows residents to access the same services they would get in person, so communities are inclusive and government is accessible to all.
4. Improving Public Safety
Public safety is a top priority for any community. Accela equips inspectors with flexible, digital checklists and offline capabilities, so they can efficiently work in remote areas. Rich media tools enable inspectors to capture photos and videos, ensuring accurate records. Additionally, first responders can access cross-departmental data like hazardous material information, which is crucial in emergencies.
5. Increasing Resident Engagement
Meeting the needs of residents means making services accessible and easy to understand. Accela helps agencies deliver government services with consumer-like convenience. The platform guides residents through prequalification processes, streamlines form submissions, and offers online fee payment options. Residents who frequently use services benefit from prefilled information, which speeds up applications and ensures smoother interactions with local government.
6. Promoting Transparency in Agency Operations
Data is essential for government transparency and accountability. Accela’s tools aggregate and analyze data across various departments, providing actionable insights and visualizations that enhance decision-making. Prebuilt dashboards for permitting, licensing, and code enforcement make it easier for governments to track and report progress to constituents; so taxpayers can trust that their community is being managed efficiently.
7. Facilitating Cross-Departmental Collaboration
Many local governments seek to consolidate their IT infrastructure, and Accela offers a unified platform that allows data to flow seamlessly across departments. Whether it’s permitting, licensing, or code enforcement, Accela’s platform helps government agencies share data and work together more efficiently. This results in better decision-making, faster response times, and improved service delivery.
8. Enhancing Data Security
Local governments must prioritize data protection. Accela leverages the Microsoft Azure cloud infrastructure to provide a robust foundation of security and compliance. By utilizing Azure’s extensive compliance certifications, Accela helps agencies meet the highest security standards, protect sensitive information, and maintain public trust.
9. Maximizing Cost Savings
Efficiency leads to cost savings, and Accela delivers on both fronts. By digitizing government services and eliminating paper-based processes, Accela helps agencies optimize their budgets. With SaaS (Software as a Service) delivery, capital expenditures are transformed into predictable operational costs. Additionally, Accela provides built-in redundancy and disaster recovery features, reducing the need for expensive hardware purchases.
10. Reducing Environmental Impact
Sustainability is a growing priority for many communities, and Accela’s digital solutions help reduce the environmental footprint. By moving transactions online, residents no longer need to drive to government offices, which reduces vehicle emissions. The platform also reduces paper waste with electronic forms. Inspectors can also optimize their travel routes using GIS technology, minimizing miles driven and further reducing environmental impact.
Accela helps local governments operate more efficiently, inclusively, and sustainably. 3SG Plus specializes in helping government agencies seamlessly deploy and integrate Accela solutions to modernize agency services and improve operational efficiency. With extensive experience in guiding public sector clients through digital transformation, we ensure that each Accela implementation is tailored to meet your needs and deliver long-term value and measurable impact for your agency.