At 3SG Plus, we believe your OnBase enterprise content management (ECM) system is more than a tool. It’s a strategic asset designed to deliver on the following objectives: drive operational excellence, foster collaboration, and support your organization’s long-term growth and success.

3SG Plus is an OnBase reseller, integrator, and professional services provider with over 17 years of experience. We deliver tailored OnBase software deployments that integrate seamlessly with your existing systems. Our expertise doesn’t stop at deployment. Our comprehensive professional and managed services maximize the value and impact of your software.

OnBase Professional Services from 3SG Plus 

Pre-Deployment Services

  • Consultation and Discovery: We meet with you to learn about your unique ECM needs and objectives.
  • Solution Review and Analysis: We analyze your current systems to identify the best OnBase solutions.
  • Scope Development and Planning: We provide detailed planning and governance to ensure your new environment is optimized for future growth.
  • Workflow Development: We develop customized workflows to fit your business processes.
  • Licensing and Renewals: We manage your licensing and renewal needs, so you can focus on your business priorities.

 

Project Deployment Services 

  • Project Management and Implementation: We oversee the entire deployment process to ensure a timely and successful implementation.
  • Platform Customization: We customize the OnBase platform to meet your specific business requirements.
  • Third-Party Application Integration: We integrate OnBase with existing and other third-party business applications to improve productivity and collaboration.
  • Cloud and Data Migration: We handle all aspects of cloud migration and data transfer, ensuring minimal disruption to your operations.
  • User Adoption Training: We offer comprehensive training programs ensure your team can fully leverage the new system.

 

Benefits of OnBase Professional Services from 3SG Plus

  • Increased Efficiency and Operational Performance: Our team of experts streamlines your workflows, so you gain maximum efficiency and improved performance.
  • Scalability and Flexibility: We tailor your OnBase deployment to grow and adapt with your business, so you’re always prepared for evolving needs.
  • Strategic Planning and Risk Management: We help you anticipate and plan for future challenges to reduce risks and enhance operational readiness.

 

OnBase Managed Services: Ensuring Continuous Optimization 

After a successful deployment, it’s crucial to maintain system performance. Our OnBase Managed Services provide expert support and maintenance to ensure your OnBase environment remains optimized for efficiency and offers the highest return on investment. 

OnBase Managed Services

  • Software Upgrades and Patches: We keep your system up to date with the latest features and security updates.
  • System and User Administration: We manage all administrative tasks including user management and system settings.
  • Help Desk Support: We provide Level 1, 2, and 3 support to resolve any issues that arise.
  • System Performance Testing: We conduct regular performance testing to ensure your system runs at its best.
  • Disaster Recovery: We provide robust disaster recovery solutions to protect your business.
  • Document and Resource Creation: We create and manage documents and other resources within the OnBase system.

 

Benefits of OnBase Managed Services from 3SG Plus

  • Reduced System Downtime: Proactive maintenance and support minimize downtime, so your teams can maintain productivity.
  • Centralized Management: We handle all aspects of system management, so you can focus on your core business.
  • Enhanced User Experience: We provide continuous optimization to enhance usability and user satisfaction.
  • Compliance Management: We ensure your system meets all regulatory requirements.
  • Backup and Data Retention: Our comprehensive backup solutions protect your data.

Get Started with 3SG Plus

Download our OnBase Professional and Managed Services brochure to learn more.

Partner with 3SG Plus to transform your OnBase environment into a powerful tool for business success. Contact us today to learn more about our Professional and Managed Services and discover how we can help your business thrive.

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