For government agencies, the Request for Proposal (RFP) process is intended to help identify a cost effective solution or service that will help achieve business goals. RFPs are issued to modernize traditional paper-based permitting and licensing solutions to increase efficiency and citizen satisfaction. However, RFPs for permitting and licensing solutions require careful consideration to ensure a successful deployment. At 3SG Plus, we believe there are several critical items agencies should consider before issuing a Request for Proposal (RFP) for permitting and licensing software.
Releasing an RFP for permitting and licensing software is a significant event for government agencies that requires manpower, time, and planning. If the issues outlined in this whitepaper are considered and included within the Request for Proposal, then the agency positions itself to implement a successful software solution that improves efficiency and citizen satisfaction.